Last update: October 2018

1. Scope

This Acceptable Use and External Facing Services Policy (“Policy’) applies to customers’ use of all services offered by Zoomin Software Ltd. or its affiliates (“Zoomin”). The guidelines and restrictions in this Policy on use of Zoomin’s services by a customer shall apply equally to the customers employees and any other person or entity that is provided access to the Zoomin Services directly or indirectly by the customer (“Authorized Users”).

2. Changes to Policy

Zoomin may change this Policy by posting an updated version of the Policy at www.zoominsoftware.com and such updates will be effective upon posting.

3. Violations

A customer’s violation of this Policy will be considered a material breach of the master services agreement and/or other agreement governing the customers use of the services.

4. Prohibited Actions

Customer may not, and may not allow any third-party, including its Authorized Users, to do any of the following in connection with the Services:

• probe, scan, or test the vulnerability of any system or network without prior written approval from Zoomin;

• breach or otherwise circumvent any security or authentication measures;

• access, tamper With, or use non-public areas or parts of the Services, or shared areas of the Services such user has not been invited to;

• interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services;

• access, search, or create accounts for the Services by any means other than Zoomin’s supported interfaces (for example, “scraping” or creating accounts in bulk);

• send altered, deceptive or false source-identifying information, including “spoofing” or “phishing”;

• promote or advertise products or services other than customer’s own without appropriate authorization;

• sell the Services unless specifically authorized to do so;

• publish or share materials that are unlawfully pornographic or indecent, or that contain acts of violence;

• advocate bigotry or hatred against any person or group of people based on their race, religion, ethnicity, sex, gender identity, sexual preference, disability, or impairment;

• harass or abuse Zoomin personnel or representatives or agents performing services on behalf of Zoomin;

• violate the law in any way, including storing, publishing or sharing material that’s fraudulent, defamatory, or misleading; or

• violate the privacy or infringe the rights of others.

5. Prohibited Material

Customer may not, and may not allow any third-party, including its Authorized Users, to use services to display, store, process or transmit, or permit use of services to display, store, process or transmit material that:

• Is obscene, immoral, unethical or pornographic

• Is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech.

• Is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and

• pyramid schemes.

• Is defamatory or violates a person’s privacy.

• Creates a risk to a person’s safety or health, and/or creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement.

• Improperly exposes trade secrets or other confidential or proprietary information of another person.

• Is intended to assist others in defeating technical copyright protections.

• Infringes on another person’s copyright, trade or service mark, patent, or other property right.

• Promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking.

• Is otherwise illegal or solicits conduct that is illegal; or is otherwise malicious, fraudulent, or may result in retaliation against Zoomin by offended viewers.

6. No E-Mail or Other Message Abuse

Customer may not, and may not allow any third-party, including its Authorized Users, to distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements; or to alter or obscure mail headers or assume a senders identity without the sender’s explicit permission.

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