Salesforce has completed its acquisition of Zoomin
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Platform
Zoomin Platform
The Zoomin Platform unifies any product content, delivering accessible, personalized, and secure content to every customer touchpoint.
Zoomin Integrations
Out-of-the-box integrations to bring the full fidelity of your technical content right where users are.
Zoomin Analytics
Optimize your documentation strategy with Zoomin's comprehensive Analytics tool.
Zoomin for
Zoomin Solutions
Discover how Zoomin Solutions cater to a variety of user needs with tailored functionalities designed for different personas.
Customer Success
Turn any customer from frustrated churn risk to confident product user
Customer Support
Radically reduce support inquiries by transforming your complex product information library into an intuitive self-serve experience
Customer Experience
Create seamless digital journeys with personalized product answers that guide customers every step of the way
Documentation Teams
Maximize your content team’s productivity and keep pace with your company’s development cycle
Applications
Watch Zoomin Products
Zoomin products deliver a unified self-service experience by consolidating knowledge at every channel.
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Documentation portal
Supercharge your content with a smart Docs Portal
In-product Help
Don't make users leave your product to find answers
Unified Knowledge
Your Product Answers inside Salesforce
Zoomin for ServiceNow
Your Product Answers inside ServiceNow
Customer stories
Resources
New Report
Your guide to the ultimate documentation portal
Documentation
Detailed documentation on every single product & feature
Academy
Courses, certifications, product deep dives and more
Blog
Master technical documentation with tips and best practices
Demo space
Explore Zoomin's demo library, featuring demos of our products.
Podcasts
Get inspired with unique insights
Webinars & Events
Stay tuned for the latest events and updates
White papers & research
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Company
Platform
Zoomin Platform
Integrations
Zoomin Analytics
Zoomin for
Customer Success
Customer Support
Customer Experience
Documentation Teams
Applications
Documentation Portal
In-Product Help
Zoomin for ServiceNow
Unified Knowledge
Watch products demos
Resources
Documentation
Academy
Blog
Demo Space
Podcasts
Webinars & Events
White papers and Research
Customers
Company
Zoomin Blog
NEW POST
5 min read
Elevating AI Responses for Knowledge Content: A Guide to RAG and Semantic Search
Explore the complexities and benefits of using RAG and semantic search in AI applications for technical content, enhancing retrieval accuracy and contextual relevance.
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Top Stories
5 min read
Transforming Technical Content Search: The Benefits and Mechanics of Semantic Search for RAG
August 22, 2024
4 min read
GraphRAG: Future Directions in AI and Technical Documentation
August 29, 2024
5 min
Introducing Knowledge Grounding for Customer Service - 101
August 20, 2024
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Six steps approach to achieving the great developer experience.
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Industry
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Zoomin raises $52M to meet rapidly rising demand for its knowledge orchestration solutions
Series C funding led by General Atlantic will enable Zoomin to provide an...
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Customer obsession, authenticity and learning have propelled Zoomin to raise $21 million
Since we first founded Zoomin, we’ve been guided by the belief that products...
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